Privacy Policy

1. Information We Collect

Account Information

When you create an account or use our Subcontractor Safety Compliance Tool, we collect:

• Personal Details: Name, email address, phone number, job title, and company affiliation
• Company Information: Company name, address, industry classification, and safety certification details
• Authentication Data: Login credentials and security information

Subcontractor Assessment Data

To provide safety compliance assessments, we collect:

• Project Information: Project details, work locations, and activity classifications
• Safety Program Data: OHS program documentation, safety procedures, training records, and certification status
• Risk Assessment Information: Hazard identifications, risk levels (Critical, High, Medium), and control measures
• Compliance Records: Assessment results, compliance gaps, and corrective actions

Usage and Technical Information

We automatically collect certain technical information:

• System Logs: Access times, IP addresses, browser information, and device details
• Usage Analytics: Feature usage, session duration, and tool interaction data
• Performance Data: System performance metrics and error reports

2. How We Use Your Information

Tool Functionality

We use your information to:

• Generate Reports: Create Subcontractor Compliance Reports and Summary Reports based on your assessments
• Risk Assessment: Analyze subcontractor safety programs and identify compliance gaps
• Account Management: Maintain your user account and provide customer support
• Communication: Send important updates about safety regulations, tool improvements, and compliance requirements

Safety and Compliance

Your information helps us:

• Regulatory Compliance: Ensure adherence to BC construction safety regulations and WorkSafeBC requirements
• Industry Safety: Contribute to broader construction safety initiatives and best practices development
• Incident Prevention: Support proactive safety measures and hazard identification across the industry

3. Information Sharing and Disclosure

When We Share Information

We may share your information in the following circumstances:

• Regulatory Authorities: With WorkSafeBC, provincial regulators, or other authorities as required by law or for safety investigations
• Emergency Situations: During safety incidents or emergencies to protect worker safety and comply with reporting requirements
• Legal Requirements: When compelled by court order, subpoena, or other legal process
• Authorized Representatives: With designated company representatives or safety coordinators as specified in your account settings

Service Providers

We work with trusted third-party service providers who assist us with:

• Cloud Hosting: Secure data storage and backup services
• Communication Services: Email delivery and notification systems
• Analytics: Website and tool usage analysis (anonymized data only)
• Technical Support: System maintenance and customer support services

All service providers are contractually bound to protect your information and use it only for the specified purposes.

4. Data Security and Storage

Security Measures

We implement comprehensive security measures including:

• Encryption: Data encryption in transit and at rest using industry-standard protocols
• Access Controls: Multi-factor authentication and role-based access restrictions
• Network Security: Firewalls, intrusion detection, and regular security monitoring
• Regular Audits: Periodic security assessments and vulnerability testing

Data Storage and Retention

Your data is stored securely in Canada-based servers and retained according to:

• Active Accounts: Data retained while your account remains active and for business purposes
• Compliance Records: Safety assessment data retained for 7 years to meet regulatory requirements
• Legal Requirements: Certain information retained as required by BC construction safety laws
• Account Deletion: Personal information deleted within 30 days of account closure (excluding legally required records)

5. Your Rights and Choices

Access and Control

You have the right to:

• Access Your Data: Request copies of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Data Portability: Receive your data in a structured, machine-readable format
• Account Deletion: Request deletion of your account and associated personal information

Communication Preferences

You can manage your communication preferences for:

• Marketing Communications: Opt out of promotional emails and newsletters
• System Notifications: Customize alerts for compliance updates and safety advisories
• Report Sharing: Control who receives your compliance reports and assessments

6. Cookies and Tracking Technologies

Our tool uses cookies and similar technologies for:

• Essential Functions: Session management, user authentication, and tool functionality
• Performance Analytics: Understanding tool usage to improve user experience
• Security: Detecting and preventing unauthorized access or suspicious activity

You can manage cookie preferences through your browser settings, though disabling certain cookies may affect tool functionality.

7. Children's Privacy

The Subcontractor Safety Compliance Tool is designed for professional use by adults in the construction industry. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will:

• Notify Users: Provide advance notice of significant changes via email and tool notifications
• Update Date: Clearly indicate when the policy was last revised
• Continued Use: Your continued use of the tool after changes constitutes acceptance of the updated policy

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

10. Governing Law

This Privacy Policy is governed by the laws of British Columbia and Canada, including the Personal Information Protection Act (PIPA) and other applicable privacy legislation. Any disputes will be resolved in the courts of British Columbia.